Dunkin’

About

Donuts, Coffee & Tea

Price Range : Under $10 ($)

  • star
    Yelp rating
    1.5 stars

Location

Adress: 491 Newton St, South Hadley, MA 1075

Phone: (413) 533-7988

Work Hours

Mon 5:00 am-10:00 pm
Tue 5:00 am-10:00 pm
Wed 5:00 am-10:00 pm
Thu 5:00 am-10:00 pm
Fri 5:00 am-10:00 pm
Sat 5:00 am-10:00 pm
Sun 5:00 am-10:00 pm

Business info

  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • directions_bike
    Bike Parking
    Yes
  • transit_enterexit
    Outdoor Seating
    No
  • wifi
    Wi-Fi
    Free

Reviews

  • Maria B.

    star star star star_border star_border 4 June 2026

    Cute Dunkin in the same strip mall as Friendlys, Ace Hardware, dry cleaners, Chinese food.  

    This is a larger Dunkin and has seating and tables.  Clean. Easy parking.

  • A. S.

    star star_border star_border star_border star_border 2 June 2026

    Used to go here regularly, not anymore. Manager with purple hair is rude to the customers and makes them feel like an inconvenience to her day.  I'll go up the street to Cumbies and get a coffee for $1 without attitude.

  • Randy P.

    star star_border star_border star_border star_border 28 May 2026

    First and last time I will ever go to this store again! Very rude and poor service by Carmen M. I ordered 4 donuts and they were thrown in the bag without wrapping them and all the chocolate melted off all over the bag and onto all three doughnuts. I'm highly disappointed by this restaurant.

  • Emily D.

    star star_border star_border star_border star_border 28 May 2026

    This is the worst Dunkin' in the area. Always very slow, gets orders wrong, and doesn't seem to care about customer satisfaction. I've worked in retail and food service before so I don't have very high expectations. I know how it is to be understaffed, overworked, and so on. I know customers can be ridiculously demanding and I don't expect everyone to always have a smile on their face. That being said, going to this Dunkin' makes me feel like I'm at the DMV.

  • L E.

    star star_border star_border star_border star_border 25 May 2026

    Would rather give No stars for this franchise. Two Saturday afternoons in a row I was third in line at drive thru. 20 minutes later I finally order. Did they get my order correct. Nope. Forgot hash browns.  5 cars behind me left. Last Saturday I left..  you really need to step up your game.  I'll stick to the Granby location. They are quick and the order is always correct.

People Recommend